MIDDLE EIGHT HOTEL F&B DEVELOPMENT

Project Timeline

Six Months

Sectors Worked

Hotel

Cocktail Bar

Restaurant

Food & Beverage

Our Services

Hospitality Consultancy

Link

Middle Eigh Hotel Website

Project Scope

Hospitality Consultancy

Business Strategy & Development

Food & Beverage Consulting

Menu Engineering & Development

Guest Experience

Design & Concept Creation

Bars Layouts &Logistics

Team Mentoring & Training

Costings and GPM’s

Increase profitability

Cocktail creation

Event Planning

Recruitment

Branding & Design

Menu Development, Strategy & Design

Experiential Activations

Event Conceptualisation & Planning

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THE BRIEF

Mentor the management team, establish a winning culture, increase sales, reduce costs, implement new systems, procedures, menu development and ideas for success.

OUR SOLUTION

Strategy and Commercial Success

We ran a business assessment to uncover the untapped opportunities available to each outlet. We presented opportunities to outwit the competition by commercial solutions that made a measured difference.

People and Culture

Worked with the team (F&B Director, Bars Manager, Supervisors and consultants) at Middle Eight Hotel to reveal the untapped potential in the organisation. Organisational design, effectiveness, efficiency, and engagement.

Brand Development

We brought a range of specialist skills to evaluate their brand premise, the position their business occupies in the market, and its effectiveness in acquiring and retaining fans. We made a critical difference in tracking core and tactical activities in both online and offline environments.

Drinks Menu Development

We developed a strategy that combined elements of drinks menu planning and menu engineering.

System and Processes

Our business assessment revealed the gaps in systems and processes required to drive advocacy and ensure guests were looked after.

Productivity and Efficiency

We helped measure their performance month on month, providing exclusive benchmarked data and insights.

RESULTS

● Introduced reduced and new offerings across all outlets

● Designed new bar menus, including descriptions, specifications, and pricing

● Created and reorganised a comprehensive cost price master list for over 2,000 PLUs

● Adjusted pricing to reflect gross profit margins (GPMs)

● Increased gross profit percentage (GP%) by 27%

● Updated and reorganised POS systems (ALOHA)

● Improved logistics and layouts for new outlets

● Established a new team and culture

● Increased average spent per customer

01 MIDDLE EIGHT HOTEL

TESTIMONIALS

2024

Eduardo & Maya provided us with some of the finest consultancy in hospitality. His guidance not only challenged but also refined our team-building process, perfectly aligning with the standards of our globally revered brand.

Julian Zeneli, Director of Food & Beverage, Shiva Hotels

Maya Hospitality's consultancy experience is unmatched. With their extensive knowledge and charismatic approach, they've really helped with our menu development process. Working with Maya Hospitality has been a game-changer for us, resulting in significant cost savings, higher margins and enhancing our offerings.

David Gjytetza, food and beverage manager, Middle Eight Hotel

I’ve worked with Maya and with both Andres and Eduardo and can freely say their attention to detail, dedication and work ethic is second to none. From joining our venue completely unknown to rest of staff to having people wanting to work with them in matter of weeks is something to be proud of. Working with Maya Hospitality has been a game-changer for us, resulting in significant cost savings, higher margins and enhancing our offerings.

Goran Mulabdic, Bars Manager, Shiva kingsway Ltd

Working alongside Eduardo and the Maya team has been an incredibly enriching experience. Over the past few years, I've gained invaluable insights into management skills and administration, thanks to Eduardo's mentorship and guidance. His consultancy at Shiva Ltd went beyond expectations, as he not only built a strong team but also curated an innovative cocktail menu featuring trendsetting spirits. Additionally, his dedication to staff training and development was commendable. I look forward to the opportunity of collaborating with Maya again in the future!

Giovanni Castorina, Floors Bar Manager, Shiva Hotels

From straightforward project management, and scheduling to creative ideas, Maya Hospitality is flexible and innovative, and I have always been grateful for the support and incredible experience Eduardo and the team have delivered – strategically minded, and tech-savvy with unique ideas that engage the audiences and deliver the results that matter for the brand.

Gatis Lazdans, Head of Department, Events and Entertainment, Middle Eight Hotel