Expert guidance and solutions tailored for Hotels & Resorts, Drink Brands, Cocktail Bars, and Restaurants.
Empowering Success
in the Luxury
Hospitality Industry
At Maya Hospitality Agency, we offer consultancy services that are designed to help you create memorable brand experiences, optimise your business strategy, create a brand to remember and streamline your operations.
Our consultancy services encompass a wide range of areas to address the unique challenges and opportunities in the hospitality sector. We specialise in Hotels and Resorts, Drink Brands, Cocktail Bars and Restaurants navigating their entire business lifecycle.
Through workshops, business strategy and development, operational efficiency analysis, food and beverage consulting, menu engineering, guest experience enhancement, design and concept creation, and market analysis, we provide the tools and expertise needed to drive profitability, customer satisfaction, increase footfall and long-term success.
02 Hospitality Consultancy
OUR SERVICES
2024
Our SERVICES.
Our SERVICES.
Maya Hospitality Agency offers comprehensive consultancy services tailored to the unique needs of hospitality businesses navigating their entire business lifecycle.
Our expertise spans business strategy, operational efficiency, guest experience enhancement, and more. We work closely with our clients to unlock their business potential, delivering measurable results and driving success in the competitive hospitality industry. With our personalised approach and commitment to excellence, Maya Hospitality is your trusted partner for empowering your hospitality business.
With over 4 decades of combined hands-on experience in the luxury hospitality industry, our team brings unparalleled knowledge and insight to every project.
Custom Solutions
We tailor our services to your unique business needs, ensuring that our guidance and strategies align with your goals and vision.
Results-Driven Approach
Our primary focus is on delivering tangible results and lasting success for your business.
Relationship-Focused
We believe in building long-lasting relationships with our clients, working together as a family to grow and succeed.
06 Hospitality Consultancy
TESTIMONIALS
2024
Eduardo & Maya provided us with some of the finest consultancy in hospitality.
His guidance not only challenged but also refined our team-building process, perfectly aligning with the standards of our globally revered brand.
Julian Zeneli, Director of Food & Beverage, Shiva Hotels
We have collaborated with Maya Hospitality on various activations, and I cannot recommend them highly enough. From preparation and briefing to execution, the process has consistently been seamless. They approach every project with a can-do attitude and consistently offer creative insights. We regularly rely on them for new projects and activations.
Maya Hospitality possesses a deep understanding of the industry and consistently delivers measurable returns on investment. They truly are a breath of fresh air in a business that demands innovative thinking.
FRANCESCO LOMABARI, F&B DIRECTOR, THE PRINCE AKATOKI HOTEL, TOKii RESTAURANT & THE MALT LOUNGE & BAR
From straightforward project management, and scheduling to creative ideas, Maya Hospitality is flexible and innovative, and I have always been grateful for the support and incredible experience Eduardo and the team have delivered – strategically minded, and tech-savvy with unique ideas that engage the audiences and deliver the results that matter for the brand.
Gatis Lazdans, Head of Department, Events and Entertainment, Middle Eight Hotel
07 Hospitality Consultancy
OUR SPECIALITY SECTORS
2024
Our SPECIALITY
SECTORS.
HOTELS and RESORTS
COCKTAIL BARS AND LOUNGES
RESTAURA -NTS
DRINK BRANDS
08 HOSPITALITY CONSULTANCY
Our Four-Step Process
2024
Our
Four-Step
Process.
Our
Four-Step Process.
Consultancy and Planning
Branding and Design
Experiential activations
Marketing and Optimisation
09 Hospitality Consultancy
Success STORIES
2024
Success STORIES in
Luxury Hospitality
Consultancy.
Success
Stories In
Luxury
Hospitality
Consultancy.
We’ve worked with numerous drink brands and have helped them create memorable experiences that their customers love. Check out our case studies to see how we’ve helped other drink brands achieve their goals.
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If you’re ready to take your Brand to the next level, schedule a consultation or contact us today to learn more about our services. We can’t wait to work with you!.
Business strategy and Roadmap to Success Branding and Design Sustainable and Eco-Friendly Practices Customer Service Excellence Upselling and Cross-Selling Techniques Team Building and Leadership Development Revenue Management and Pricing Strategies
BUSINESS STRATEGY AND DEVELOPMENT
Strategic Planning and Analysis Business Planning and Strategy Development Market Analysis and Feasibility Studies Concept and Market Feasibility Analysis Project Management Business Development and Growth
OPERATIONAL EFFICIENCY ANALYSIS
Operational Assessments Quality Assurance and Compliance Operations Management and Optimisation Revenue Management and Pricing Strategy Hospitality Training and Staff Development Operational Efficiency
FOOD AND BEVERAGE CONSULTING
Team Training and Development Menu Engineering and Development Revenue Management Food and Beverage Programmes Cocktail Ideation and Creation
MENU ENGINEERING AND DEVELOPMENT
Culinary Concept Development Recipe Creation and Standardisation Profitable Menu Design and Layout Food Cost Analysis and Optimisation Seasonal and Locally Sourced Ingredients Allergen and Dietary Considerations Wine and Beverage Pairings Menu Testing and Feedback Analysis Vendor Sourcing and Procurement
GUEST EXPERIENCE
Customer Journey Mapping and Analysis Personalisation and Customisation Strategies Touchpoint Optimisation and Service Standards Feedback Management and Service Recovery Loyalty and Rewards Program Development In-room Technology and Smart Hotel Solutions Accessibility and Inclusivity Initiatives
DESIGN AND CONCEPT CREATION
Sustainability Consulting Financial Management and Analysis Supplier Management
MARKET ANALYSIS AND FEASIBILITY STUDIES
Market Segmentation and Targeting Competitive Landscape Analysis Demand Forecasting and Growth Projections SWOT Analysis Financial Projections and Profitability Analysis Site Selection and Location Evaluation
Consulting is not about providing answers; it’s about asking the right questions and guiding clients to discover their own solutions. In the realm of Hospitality, Consultancy becomes an art of empathy, strategy, and transformation.
What types of consultancy services does Maya Hospitality offer?
Through workshops, business strategy and development, operational efficiency analysis, food and beverage consulting, menu engineering, guest experience enhancement, design and concept creation, and market analysis, we provide the tools and expertise needed to drive profitability, customer satisfaction, increase footfall and long-term success. Contact Us to learn more.
How can your consultancy improve my hospitality business?
Our expert consultancy in London focuses on enhancing operational efficiency, customer experience, and profitability through tailored strategies and solutions.
What experience does Maya Hospitality have in hospitality consultancy?
Established in London by a team of hospitality experts with over four decades of experience, ranging from running one of the best experimental bars in the world, luxury hotels, Michelin starred restaurants and members clubs to working with some of the biggest names in the business.
Maya Hospitality Agency was born out of a desire to help high-end businesses navigate the challenges of the luxury market.
Our commitment to excellence, innovation, and personalised service ensures that our clients receive unparalleled support and achieve exceptional results.
Can you assist with staff training and development?
Yes, we offer comprehensive training programs to develop your team’s skills and improve overall service quality for Hotels, Restaurants, Cocktail Bars, Drink Brands and more…
How do you approach problem-solving for hospitality businesses?
Our approach involves thorough analysis, strategic planning, and the implementation of innovative solutions and ROI measuring softwares tailored to each client’s unique needs.