QUESTIONS

PEOPLE ASK US.

PEOPLE

ASK US.

01 FAQ’S

BRANDING AND DESIGN

2024

BRANDING

AND DESIGN.

What is included in your branding & design services?

Our branding & design services include logo design, brand identity development, marketing materials, and more to create a strong, cohesive brand image. Learn more.

Effective branding sets your business apart, attracts customers, and builds loyalty by creating a memorable and consistent brand experience. Discover the benefits. We have also worked with global brands across the globe.

We work closely with clients to understand their vision and goals, then create a unique brand identity that reflects their values and appeals to their target audience. Read about our process.

Yes, we specialise in both creating new brands and revitalising existing ones to better align with market trends and customer expectations. Find out how.

Absolutely, we offer ongoing support to ensure your brand remains strong, relevant, and effective in the ever-changing hospitality landscape. Explore our services.

Yes, we have helped fashion, music, wellness, wellbeing, and other industries with their branding.

02 FAQ’S

HOSPITALITY CONSULTANCY

2024

HOSPITLAITY

CONSULTANCY.

What types of consultancy services does Maya Hospitality offer?

Through workshops, business strategy and development, operational efficiency analysis, food and beverage consulting, menu engineering, guest experience enhancement, design and concept creation, and market analysis, we provide the tools and expertise needed to drive profitability, customer satisfaction, increase footfall and long-term success. Learn more.

Our expert consultancy in London focuses on enhancing operational efficiency, customer experience, and profitability through tailored strategies and solutions. Discover how.

Established in London by a team of hospitality experts with over four decades of experience, ranging from running one of the best experimental bars in the world, luxury hotels, Michelin starred restaurants and members clubs to working with some of the biggest names in the business.

 

Maya Hospitality Agency was born out of a desire to help high-end businesses navigate the challenges of the luxury market.

 

Our commitment to excellence, innovation, and personalised service ensures that our clients receive unparalleled support and achieve exceptional results.

Read about our expertise.

Yes, we offer comprehensive training programs to develop your team’s skills and improve overall service quality for Hotels, Restaurants, Cocktail Bars, etc. Find out more.

Our approach involves thorough analysis, strategic planning, and the implementation of innovative solutions tailored to each client’s unique needs. Explore our methods.

03 FAQ’S

EXPERIENTIAL ACTIVATIONS

2024

EXPERIENTIAL

ACTIVATIONS.

What are experiential activations?

Experiential activations are interactive events and experiences designed to engage customers and create memorable brand interactions. They can also be considered Social Media Management, Web Development… Learn more.

They can increase brand awareness, foster customer loyalty, and generate buzz by creating unique and engaging experiences. Discover the benefits.

Our comprehensive Experiential Activations services cover social media management, content creation, event planning, promotions, partnerships, influencer marketing, public relations, unique food and beverage experiences, interactive cocktail bars, themed events, and exclusive VIP offerings. We forge strong connections between your brand and your audience, fostering loyalty and driving long-term success. Explore our offerings.

At Maya Hospitality in London, we meticulously plan and execute each activation, focusing on creativity, engagement, and measurable outcomes to ensure success. Read about our approach.

Yes, we customise every activation to align with your brand’s identity, goals, and target audience for maximum impact and great ROI. Find out more.

We offer a range of social media management services including content creation, posting, community engagement, and analytics reporting. Our services are designed to enhance your brand’s online presence and engagement. To get started, contact us through our Contact Us page.

We offer comprehensive web development services including website design, development, maintenance, and SEO optimisation. Our goal is to create user-friendly and visually appealing websites that drive traffic and engagement. 

We offer a variety of content creation services including blog writing, video production, photography, and graphic design. Our content is tailored to enhance your brand’s storytelling and engagement. Learn more about our content creation services.

04 FAQ’S

BUMS ON SEATS

2024

BUMS

ON SEATS.

What is the “Bums on Seats” campaign?

The “Bums on Seats” campaign is a strategic initiative designed to attract more customers to your venue, increasing foot traffic, revenue and ROI. Learn more.

It helps by creating targeted marketing strategies and promotions that drive customer visits and repeat business. Transform local searches into reservations. Our bespoke solutions tackle these familiar challenges head-on, guaranteeing that profitability targets are not only met but exceeded, preventing revenue shortfalls.

We safeguard market share, ensuring that our clients shine brighter than their competitors. Discover how.

We include a variety of promotions, such as special offers, loyalty programs, events, and social media campaigns.

We do so by creating a Google search strategy, optimising your google business profile, fresh content, new landing pages, brand activations, local directories and link building, and Google ads. Explore more.

We use key performance indicators (KPIs) such as customer footfall, sales data, site visits, conversions, customer feedback to measure success. 

 

We set this up in our bespoke software where we also manage your competitors and around 100 specific keywords to your business.

Absolutely! In the competitive hospitality landscape, bums on seats empathises with the shared struggles encountered by restaurants, bars, cocktail lounges, and hotel outlet establishments. We customise each campaign to meet the unique needs and goals of your business, ensuring maximum effectiveness. Contact us to find out more.

05 FAQ’S

HOTELS & RESORTS

2024

HOTELS &

RESORTS.

What consultancy services do you offer for hotels and resorts?

We offer a wide range of services designed specifically for Hotels & Resorts navigating their entire business lifecycle. From the early stages of planning to the ongoing operational challenges, to new openings we are here to provide support every step of the way.

 

We provide hospitality consultancy services designed to help hotels and resorts improve their business strategies, streamline their operations, and create unforgettable guest experiences. Our consultancy services include business strategy and development, operational efficiency analysis, food and beverage consulting, and guest experience design.

 

At Maya Hospitality, we understand that branding is key to building a successful hotel or resort. Our branding services include brand development and strategy, creative design, and web development and design.

 

Our experiential activations are designed to help hotels and resorts create unforgettable experiences for their guests. Our services include social media management, event planning, unique food and beverage experiences, and exclusive VIP and luxury experiences. Learn more.

Effective branding can elevate your property’s identity, attract more guests, and foster brand loyalty through cohesive and memorable experiences. Discover our branding services.

We analyse current operations and implement strategies to enhance every aspect of the guest experience, from check-in to check-out from the early stages of planning to the ongoing operational challenges, to new openings.

Yes, we provide comprehensive training programs designed to improve staff performance and service quality in hospitality settings. Contact Us for more info.

We use key performance indicators such as guest satisfaction scores, operational efficiency metrics, ROI, GPM’s and financial performance to measure success.

06 FAQ’S

COCKTAIL BARS

2024

COCKTAIL

BARS.

What consultancy services do you offer for cocktail bars?

As industry leaders, we bring a unique perspective to the table. With a proven track record of success, we have owned and operated one of the best experimental cocktail bars in the world. This first-hand experience sets us apart and ensures that our services are tailored to the specific needs of cocktail bars like yours.

 

We offer a comprehensive range of services tailored specifically for cocktail bars, guiding you through every stage of your business journey. From concept development to ongoing operations and new openings, our expertise is at your disposal.

 

Our hospitality consultancy services provide invaluable guidance to cocktail bars. Our expertise covers areas such as business strategy and development, operational analysis, and customer service excellence.

 

Our brand development and strategy services empower cocktail bars to stand out from the competition. Whether it’s brand strategy and naming, brand ideation and development, or brand identity design, our experts will help shape your unique identity.

 

Create unforgettable experiences and enhance customer loyalty with our experiential activations. We specialise in social media management, event planning, one-of-a-kind food and beverage experiences, and exclusive VIP indulgences. Let us bring your vision to life. Learn more.

Effective branding creates a unique identity, attracts customers, and ensures a memorable experience that drives repeat business. Discover our branding services.

We craft innovative and balanced cocktail menus that align with your brand’s identity and cater to your target audience. Contact Us for more info.

Yes, we offer comprehensive training programs to enhance the skills and knowledge of your bar staff, ensuring top-notch service. Contact Us for more info.

We use key performance indicators such as guest satisfaction scores, operational efficiency metrics, ROI, GPM’s and financial performance to measure success.

07 FAQ’S

RESTAURANTS

2024

RESTAURANTS.

What consultancy services do you offer for restaurants?

At Maya Hospitality, we understand that restaurants are more than just a place to eat – they’re a place to create memories. That’s why we offer a wide range of services designed specifically for restaurants navigating their entire business lifecycle.

 

We provide hospitality consultancy services that are designed to help restaurants improve their business strategies, streamline their operations, and create unforgettable customer experiences. Our consultancy services include business strategy and development, operational efficiency analysis, and customer service excellence. 

 

Our brand development and strategy services are designed to help restaurants create a brand that sets them apart from the competition. Whether you need help with brand strategy and naming, brand development and ideation, brand identity and design, or brand guidelines and style guides, our team of experts is here to help you.

 

Our experiential activations are designed to help restaurants create unforgettable experiences that engage customers and increase brand loyalty. Whether you’re looking for social media management, event planning, unique food and beverage experiences, or exclusive VIP and luxury experiences, our team is here to help you make it happen.

Strong branding helps create a unique identity, attract customers, and foster loyalty by providing a memorable dining experience. Discover our branding services.

We develop innovative menus that reflect your brand’s identity and cater to your target audience, ensuring a balanced and appealing selection. Contact Us for more info.

Yes, we offer training programs to enhance the skills and performance of your restaurant staff, ensuring excellent service. Find out more.

We use key performance indicators such as guest satisfaction scores, operational efficiency metrics, ROI, GPM’s and financial performance to measure success.

08 FAQ’S

DRINK BRANDS

2024

DRINK

BRANDS.

What services do you offer for drink brands?

As a drink brand, you understand the importance of creating unforgettable experiences that engage customers and increase brand loyalty. That’s why we offer a wide range of services designed specifically for drink brands navigating their entire business lifecycle.

 

Our brand development and strategy services are designed to help drink brands create a brand that resonates with their target audience and sets them apart from the competition. Whether you need help with brand strategy and naming, brand development and ideation, brand identity and design, or brand guidelines and style guides, our team of experts is here to help you.

 

Our experiential activations are designed to help drink brands create unforgettable experiences that engage customers and increase brand loyalty. Whether you’re looking for social media management, event planning, unique food and beverage experiences, or exclusive VIP and luxury experiences, our team is here to help you make it happen.

At Maya Hospitality, we believe that every drink brand deserves nothing but the best. That’s why we also offer hospitality consultancy services that are designed to help you improve your business strategies, streamline your operations, and create unforgettable customer experiences. Our consultancy services include business strategy and development, operational efficiency analysis, and customer service excellence. Learn more.

Strong branding helps your product stand out, builds customer loyalty, and increases market share through effective brand identity and marketing strategies. Discover our branding services.

We combine market research, trend analysis, and creative innovation to develop products that resonate with consumers and align with brand values. Contact Us for more info.

Yes, we create tailored marketing campaigns and promotional strategies to boost brand visibility and drive sales. Find out more.

We use metrics such as sales growth, market penetration, brand awareness, and customer feedback to measure success.

09 FAQ’S

WEB DEVELOPMENT

2024

WEB

DEVELOPMENT.

What web development services does Maya Hospitality offer?

We offer comprehensive web development services including website design, development, maintenance, and SEO optimisation. Our goal is to create user-friendly and visually appealing websites that drive traffic and engagement. Learn more about our web development services.

A professionally developed website enhances your online presence, improves user experience, and increases your reach to potential customers. It can significantly boost your business’s credibility and drive conversions. Contact Us for more information.

Yes, we provide bespoke e-commerce solutions that include UX/UI design, online store setup, payment gateway integration, and inventory management. Our solutions are designed to streamline your online sales process and enhance customer experience.

We incorporate SEO best practices during the development process, including keyword optimisation, meta tags, and responsive design. This ensures your website ranks higher on search engines and attracts organic traffic. We use our bespoke software to analyse 100 keywords, competitors and increase conversions.

To start the web development process, contact us through our Contact Us page. We’ll discuss your requirements and develop a customised web development strategy for your business.

10 FAQ’S

SOCIAL MEDIA MANAGEMENT

2024

SOCIAL MEDIA

MANAGEMENT.

What social media management services does Maya Hospitality provide?

We offer a range of social media management services including content creation, posting, community engagement, and analytics reporting. Our services are designed to enhance your brand’s online presence and engagement. Explore our social media management services under our Experiential Activations Page.

Effective social media management can increase brand awareness, drive customer engagement, and generate leads. It allows you to connect with your audience on a personal level and build a loyal customer base.

Yes, we create custom content tailored to your brand’s voice and objectives. This includes graphics, photos, videos, and written posts designed to captivate your audience and promote engagement. Check Our Work page for more info.

Absolutely, we manage social media advertising campaigns to help you reach a wider audience and achieve specific marketing goals. We handle everything from ad creation to performance tracking and optimisation.

To get started, contact us through our Contact Us page. We’ll discuss your goals and develop a customised social media management strategy for your business.

We measure the success of our social media management services through various key performance indicators (KPIs), including engagement rates (likes, comments, shares), follower growth, reach and impressions, website traffic generated from social media, and conversion rates. Additionally, we track specific campaign goals and ROI, using analytics tools to provide comprehensive reports and insights that help refine our strategies. For more details on our approach, contact us here.

11 FAQ’S

CONTENT CREATION

2024

CONTENT

CREATION.

What content creation services does Maya Hospitality offer?

We offer a variety of content creation services including blog writing, video production, photography, and graphic design. Our content is tailored to enhance your brand’s storytelling and engagement. Learn more about our content creation services here.

Professional content creation helps in building a strong brand identity, engaging your audience, and driving traffic to your website. High-quality content can significantly improve your marketing efforts and ROI.

Yes, we create customised content for various platforms including websites, social media, and email campaigns. Our goal is to ensure your content is relevant and engaging across all channels. Check our latest work for The Malt Lounge & Bar at The Prince Akatoki Hotel in London.

We work closely with you to understand your brand’s voice, values, and objectives. This allows us to create content that is consistent with your brand identity and resonates with your target audience.

To get started, contact us through our Contact Us page. We’ll discuss your needs and develop a customised content creation strategy for your business.

12 FAQ’S

COCKTAIL DEVELOPMENT

2024

COCKTAIL

DEVELOPMENT.

What services do you offer for bespoke cocktail development?

We provide bespoke cocktail creation services, including menu development, themed cocktails, and signature drinks. Our team of mixologists ensures that each cocktail aligns with your brand and enhances your customer experience. Learn more about our cocktail creation work

Yes, we specialise in creating themed cocktail menus for cocktail bars, restaurants, hotels and drink brands, ensuring each drink reflects the venue’s theme and atmosphere. From concept to execution, we provide a seamless experience. See our work here.

We use high-quality ingredients, innovative techniques and USP’S to craft each cocktail. Our mixologists undergo rigorous training to ensure consistency and excellence in every drink concept.

Yes, we offer cocktail-making workshops for private events and corporate team-building activities. These workshops are interactive and educational, providing a fun and engaging experience for participants.

Contact Us for more info.

To start, contact us through our Contact Us page. We’ll discuss your needs and develop a customised cocktail creation plan for your venue or event.

13 FAQ’S

MENU DEVELOPMENT

2024

MENU

DEVELOPMENT.

What is included in your menu development services?

Our menu development services include creating innovative dishes, cocktails, spirits (brand activations & sponsorships), wines, sparkling and Champagne, soft drinks and standardising recipes, costing, and selecting appropriate glassware and presentation styles. Explore our menu development work.

We start by understanding your brand’s identity, target audience, and concept. Our team then creates a menu that reflects your brand’s ethos and appeals to your customers, ensuring consistency and uniqueness.

Yes, we can create menus that cater to various dietary needs, including vegan, gluten-free, and allergen-friendly options. Our goal is to provide inclusive dining and drinking experiences for all customers.

We conduct a thorough cost analysis for each menu item, considering ingredient costs, preparation time, and market positioning. This ensures competitive pricing while maintaining profitability. Contact Us for more info.

Reach out to us through our Contact Us page. We’ll discuss your needs and develop a customised menu development strategy tailored to your business.

14 FAQ’S

CONCEPT DEVELOPMENT

2024

CONCEPT

DEVELOPMENT.

What is concept development in the hospitality industry?

Concept development involves creating a unique and compelling vision for your hospitality business. This includes defining your brand identity, target audience, menu offerings, and overall customer experience. Learn more about our concept development services.

We begin with in-depth market research and competitor analysis, followed by brainstorming sessions to generate innovative ideas. We then refine these ideas into a cohesive concept that aligns with your brand’s vision and goals. Contact Us to get started.

Yes, we specialise in creating new concepts from the ground up. Whether you’re launching a new restaurant, bar, or hotel, we can help you develop a unique and memorable concept that stands out in the market.

A strong concept can differentiate your business, attract your target audience, and enhance customer loyalty. It also provides a clear direction for all business operations, from marketing to service delivery.

Contact us through our Contact Us page to discuss your needs. We’ll work with you to create a tailored concept development plan that brings your vision to life.

15 FAQ’S

BESPOKE MARKETING

2024

BESPOKE

MARKETING.

What marketing and PR services do you offer?

We offer comprehensive marketing services including digital marketing, social media management, influencer collaborations, content creation, press releases, and event promotions. Learn more about our marketing work.

Effective marketing and PR strategies increase brand visibility, attract new customers, and enhance your business reputation. They help build strong relationships with your audience and drive business growth.

Yes, we offer social media management services, including content creation, scheduling, and engagement. Our team ensures your social media presence is consistent and aligned with your brand identity. Contact Us for more info.

Yes, we have a network of influencers and can facilitate collaborations that enhance your brand’s reach and credibility. These partnerships can drive awareness and attract new customers. We also align hospitality brands and create unique and bespoke activations.

Contact us through our Contact Us page. We’ll discuss your needs and develop a customised marketing and PR strategy to achieve your business objectives.